Terms & Conditions

Raspberry Blossom Limited is a UK registered company. The company’s registered address is:
48B Bulwer Road, Leytonstone, London E11 1BX. The company registration number is 10585269.

By using www.raspberryblossom.com and ordering any of our products, you agree to be bound by these terms and conditions. Raspberry Blossom Limited reserves the right to update its terms and conditions from time to time.

Pricing and Availability

All prices are stated in British pounds. UK VAT will be charged on all orders. Raspberry Blossom Limited reserves the right to change Product prices and information without prior notice.

All Products are subject to availability. If a product is temporarily out of stock, please keep checking the website.

Payment

Raspberry Blossom Limited uses WooCommerce to process payments. This secure merchant is independent and will never disclose your payment details to us.

Ordering

After placing an order, you will receive an e-mail from Raspberry Blossom acknowledging your order and payment. We will send an email confirmation when your order has been dispatched.

Product information

The information and data displayed on the website is to the best of our knowledge accurate at the time of publication. There may be a slight variation in appearance and colours of the actual products due to the production process, the lighting in which they were photographed or your device’s screen settings.

Shipping

Raspberry Blossom Limited aims to deliver all mainland UK orders within 5 working days. Sometimes due to unforeseen circumstances, deliveries may take a little longer. If you have not received your delivery within 7 working days, please contact us on hello@raspberryblossom.com

Damaged Products

Every Raspberry Blossom Product is thoroughly checked before it’s dispatched but if, in the unlikely instance, you do receive faulty Products please contact Raspberry Blossom on hello@raspberryblossom.com within 48 hours from signing for receipt of your delivery, letting us know whether you would like an exchange or a refund.

We will usually refund any money received from you using the same method originally used by you to pay for your purchase. This provision does not affect your statutory rights as a consumer.

Copyright

This website and its content is copyright of Raspberry Blossom Limited – © Raspberry Blossom 2017. All rights reserved. You may not copy, publish, modify, transfer, create derivative works from, or otherwise use in whole or any part of the content of this website.

Wholesale

Please note the following wholesale terms for our UK customers:

Minimum order is £80.00 (excluding VAT). Carriage is paid on orders over £120.00 to mainland UK recipients only (excluding VAT).

Items sold in a minimum quantity per design: 6 on all greeting cards, notecards, notebooks, folded gift wrap, gift tags and crackers. 3 on boxed cards, list pads and weekly planners. Single flat sheets of gift wrap have a minimum quantity of 25 sheets.

Payment: Pro forma on initial order, 30 day terms from date on invoice thereafter.

Delivery/Lead Times: Orders will be dispatched within 5 working days from receipt of initial payment for new orders, or order confirmation for existing wholesale customers.

All shipments will require a signature upon delivery. Please be aware if you place an order for any cards or stationery that are out of stock you will be notified and given an estimated revised delivery date. If no one is available to sign for a shipped parcel it is the buyer’s responsibility to arrange a collection from a depot.

For deliveries to Europe, US and Rest of the World, prices will be estimated on placement of the order, then confirmed when order is placed.

All items are sold on a firm basis.

We do not give permission for you to sell our products on 3rd party marketplaces (including eBay, Amazon or similar)

General Contact Details

You can contact Raspberry Blossom by emailing hello@raspberryblossom.com or calling +44 (0) 20 3723 5405 between 9.30am – 6.00pm Monday to Friday. We will respond to you within 72 hours.